Contact Technical Support

Technical Support / Help Desk

E-mail:

Many scanners come bundled with an on-site service agreement. Contex uses two service providers and we have provided the contact information for both below. If you feel your scanner is covered by a service contract but are unclear which service provider you have, you may email support-usa@contex.com and we will verify the warranty status for you. If you know your scanner is no longer under warranty, please contact either company below for On-Site Time and Material service.

Nationwide Service Providers

DecisionOne	800-328-5901
Kodak	800-822-1414

Contex A/S is the leading manufacturer of large format scanners and large format scanner software for both color and monochrome
scanning solutions. Contex creates scanning solutions for Reprographics, Technical, CAD, GIS, Graphic Arts, Document Archival, Copy shops, POP/Exhibit providers, Pre-Press, Sign and Billboard production, Architecture and Engineering offices and many more.